Credit Control (continued)

MSD Credit Control Features
Credit Control Record
An individual record for each account on the Sales Ledger. The record will also display the Customers current Credit Limit and the current Sales Ledger Balance. The balances will be displayed for each type of currency held on each individual Sales Ledger account.

Note pad with unlimited records for adding user comments. Unlimited notepad records can be generated and stored, the only limitation is the hard disk space on your computer system.

Facility to put customers on stop.

The ageing relates to the Aged Debtor set up in the Sage Line 100 Sales Ledger ageing matrix. The system will automatically generate the balance for a period when the user selects the debt for example of 30, 60 or 90 days etc.

Multiple follow up dates allowed and these trigger specific reports.

Full on line enquiries to any of the records and comments in the note pad on the database. Records (Customers) can be selected either using the Account Number, Account Short Name, or Post Code.

By using a system hot-key, the Credit Control information can be viewed at any time whatever program the user is running within Sage Line 100. This is invaluable when the user is processing orders and may wish to check the credit status of a customer before the goods are shipped.

Day To Day Running
Ageing
The Credit Control Database works in conjunction with the customer's ageing matrix set up on the customer's Sales Ledger account. When the system is generating the amount overdue it will take this aspect into consideration.

Generate Debt Chasing Comments
The system will automatically allow the user to generate debt chasing comments for all customers in the Sales Ledger. In addition, these comments can be entered individually by each credit controller when telephone calls are made. The user is prompted to enter a follow up date to be used on reports.

Quick Query Flag
If a customer has several invoices or credit notes under query this utility will allow the user to set this up quickly per customer account.

User Initials
Each credit controller on the system is set up with their own user login. This will enable the Credit Control Supervisor to generate reports and monitor work carried out by individual credit controller.

Schedule Bad Debts
Bad debts can be scheduled by status of either a bad debt to be written off or in the hands of the solicitor.

View Outstanding Follow Ups
The credit control staff can view on a day to day basis all outstanding credit control follow ups for them. The Credit Control Supervisor can view all outstanding follow ups for all credit controllers. This function automatically generates a report for the user.

Standard Comment Table
There is a standard comment table which the user can build up to make the entering of comments on the credit control database easier.

Paid In Full
There is a facility for the user to mark a customer's record on the credit control database as paid in full. A report can be generated.

Manual Termination
There is a facility for the user to mark a customer's record on the credit control database as manually terminated. A report can be generated.

Enquiries & Follow Ups
When the user enters the system a list will be displayed for all their individual follow-ups for that day. The prompt will remain until the user takes the appropriate action. Full enquiry facility with 'drill down' to expand the comment lines. This information is also available when the user is entering comments on the MSD Credit Control Database. Credit Control Reports There are several credit control management reports, the major ones are highlighted below.

Report Selection
The system comes with a full suite of management reports, which can be run globally or by each individual credit controller.

Credit Control - Bad Debts
The system will produce 'On-Stop' lists and show which of the customers on this list are in the hands of the solicitor or registered as a bad debt.

Paid In Full Report
If an account is paid in full then the system will automatically remove the account from 'follow up' status and generate an audit report.

Manual Termination Report
If an account is manually removed 'terminated' from the credit control system the system will generate an audit report.

Senior Management Report
This report will display all the information and comments on the customers followed up between a specific date range entered by the user(s) and the severity of the debt owing to the company. This report is for the Senior Management of a company, i.e. Financial Director, prior to a credit control meeting. The report will show by each individual user, if multiple credit controllers are employed, the activity between the date range selected.

Credit Controllers Follow Up Report
The purpose of this report is to assist the Credit Control staff who have to chase for revenue. The report will print the last comments entered on the credit control database and the amount being chased. Selection criteria is on date range and account number. The report will use the follow up date entered by the user so forgetting to ring the customer back as agreed or chase that cheque in the post need never happen again.

Full Comment Report
The purpose of this report is to assist the Credit Control staff in printing a full credit profile of a customer. The report will print for the user all the history entered for this company either since their record was first entered on to the computer or up to the last date since the history was cleared down.

Credit Control Daily Audit Report
Every time a new contact is entered onto the Credit Control database, the system will generate an audit report. The Audit report will be printed on a date range. This should be run on a daily basis so management can check on the new companies added to the Credit Control Database on a daily basis.

On Stop Report
The user will be able to print a list of all the customers that are currently on stop and the amount of debt that the company is chasing, shown by each individual customer.

Aged Debtor Report
The user will be able to print an aged debtors report for up to 999 days. If the Analysis Code 1 field is used on the Sage Line 100 Sales Ledger then the user will be able to search on this field to produce an aged debtors report by customer type e.g. Distributors Credit Control Utilities There are utilities to perform the following functions.

Setting Up The Users Initials, So That The Reports Can Be Produced By User.

Deleting Accounts And Transactions.

Changing The Password.