Support Services MSD support both Sage Line 100 & MSD Modules. Our support desk operates during normal office hours between 9.00 to 17.00 hours. An answer phone service applies outside these hours. Support is carried out over the telephone or via a dial up modem. On calling the MSD Support Desk you will be asked to describe your problem to our Support Desk Administrator.

When the details of your question have been noted a unique Support Log Number will be allocated and you will be passed through to one of our Support Technicians.

All calls to the support desk are closely monitored. It is part of our Customer Service Policy to clear your problem as soon as possible. We aim to clear your questions within one working day. In the case of most questions 99% are cleared on the initial telephone call.














 
Unit 18 - Carlton Business Centre - Station Road - Carlton Nottingham - NG4 3AA